About Us

Your customers and their experiences are the primary focus of our work. We find ways to create better experiences and create stronger connections with your brand.

The world is witnessing dramatic changes, with businesses and customers transforming in unexpected ways.

Brands also have a role to play in society and responsibility is the fundamental expectation of customers. With this understanding, we have built an experienced organisation that offers you a comprehensive set of capabilities for the most complex requirements. Our multi-disciplinary, cross-functional skills encompass design, branding, research, marketing, learning, technology, community engagement and more.

Designing and enhancing services, building sustainable solutions, creating learning platforms and communities have been an integral part of our solutions.

Explore our work stories to know more.

Alternatively, please do get in touch.

Our clients

Automotive

Maruti Suzuki
Toyota Kirloskar
Hero MotoCorp
BMW
General Motors
Castrol

Durables

Electrolux
Samsung
Philips

Fashion and Lifestyle

Wills Lifestyle
Provogue
Adidas
Bestseller
Swarovski
Roseby’s

Finance

Yes Bank
Citi Bank
GE Financial Services
Bajaj Financial Services
Axis Bank

FMCG

Unilever
Nestle
ITC
Marico
Reckitt Benckiser
GSK

Foundations

Ambuja Foundation
Times Foundation
Axis Bank Foundation

Healthcare

Max Healthcare
Dr. Lal Path Labs
Bourn Hall
Trimed
Vardan
Moolchand Hospital

Hotel

ITC Hotels

Manufacturing and Infrastructure

Vedanta
Hindustan Zinc
Finolex Pipes
Jindal Power and Steel
Dalmia
Ambuja
Ultratech

Power

ELECRAMA
NTPC

Technology

HCL
Siemens
ITC Infotech
Mozilla

Telecom

Airtel
Motorola
TATA Teleservices
Spice
Escotel
Aircel

The Team

Namrata Rana
Director, Strategy and Brand Experience
LinkedIn • Blog • Twitter

Manoj Kumar
Chief Experience Technologist

Kapil Jain
Head, Digital Experience

Syamant Sandhir
Managing Director
LinkedIn • Blog • Twitter

Platforms

Digital tools are integral to the responsive, customer-focused experience of an organisation. They help in the way employees engage with customers. We are conversant with the latest in technology and have an experienced team that understands how to make the most of it. We are always prototyping, conceptualising and working on newer ways to enhance experiences.

Partnerships which help build the customer experience that matters to your customers.