One of India’s largest hotel companies wanted to deliver a consistent learning experience for their team. A learning experience that started when the employee joined the organisation and was introduced to the company.
It focussed on the specific role they performed in a department and then provided learning interventions that mattered as the individual progressed in their career.
This pioneering effort started in the 90s and continued for almost a decade. In this journey of a decade, Futurescape first built e- learning courseware that was delivered on cd and then extended to a centralised learning management system.
In their quest for excellence the company worked closely with Futurescape, in building a unique certification programme that helped develop one of the most knowledgeable teams in the hospitality industry.