Digital therapeutics is today an important touchpoint in caregiving, perhaps the most critical touchpoint for a while. Integrating this into complete healthcare experiences will realise its full potential. Therefore, building a resilient healthcare system now needs workers with digital skills, new care pathways, data management, and more.
As organisations and care providers grapple with some of the critical tasks ahead, communication and health literacy for the public good will be foremost. In addition, digital health and behaviour change to manage outcomes will create new experience pathways in wellness, chronic care disease management, mental wellbeing and inclusiveness.
Health outcomes have always mattered. More so now. Designing for the long term with patient centricity and empathy for the extended ecosystem needs to be supplemented with innovative techniques.
One of the new tools that are emerging are spatial computing that will transform learning and treatments. AR and VR in healthcare can create new care pathways that help patients even as they help in deepening learning for professionals.