Cloud First Service Experiences
Our world is increasingly digital and virtual! This has many benefits, but equally, it has many challenges. For instance, virtual work gives flexibility and helps people work from anywhere. At […]
Thinking Digital Brands
App and Digital Stores - Much More to be Done
While competition is good, how do we figure out a safe environment for all and still have healthy competition and safe practices?
Customer Experience : Strengthening the Core
The One Hour Mentor, is an innovative programme for entrepreneurs. In this conversation with Anaggh Desai, we discussed the need for sustainable experiences and customer journeys that matter.
Multilingual Digital Experiences
The stay home at home era has necessitated the need for companies to offer services via digital channels. So websites, voice assistant, chatbots and apps have been put to use. […]
Digital Whiteboards
Writing on the wall yet? For those of us who love whiteboards and markers to build ideas, plans and to connect the dots with colleagues, it must be a significant […]
Digital Safety + Privacy
Digital transformation is changing experiences in fundamental ways. New services are generating and utilising a significant amount of data. As customers use new services and experiences, there are fundamental steps they can take to ensure their information and data is safe.