Climate Crisis and Business operations
- Emphasis on Net Zero commitments
- Organisational focus shifts to renewable energy sources and better utilisation of resources
- The quantified movement includes the extended partner ecosystem
- Pre-emptive anticipation and minimisation of disruption of operations due to climate crisis events will be a priority for decision-makers
Digital transformation and the future of work
- Artificial intelligence, Robotics, 5G, the internet of things, automation, and autonomous devices will materially change your business.
- Re-skill people, evaluate new services models like subscription and contemplate new infrastructure for the ‘in the moment’ world of 5G, opportunities in spatial computing.
- Security of digital infrastructure, data residency and privacy are some of the factors for decision-makers to contend with
Circularity in products and services
- Sustainable materials and traceability are part of the design focus and extended customer journeys.
- Designing for the complete lifecycle that includes reuse, recycling and returns from customer
- Companies need to manage the end-use of products because of laws based on extended producer responsibility.
- Subscriptions, on-demand, and shared use models are changing the consumption cycle and consumer behaviour.
Sustainable Development Goals
- Countries and companies aligning with the seventeen social and environmental priorities of the SDGs
- By extension, this also means the extended ecosystem of companies.
The Impact of ESG on Organisations
- Companies and their more prominent role in society is increasingly the ambit of environmental, social and governance (ESG) norms.
- They are standards that investors, banks, mutual funds and international funding agencies use to screen potential investments.
- Priorities change, new risks emerge, thus resulting in a constant revisiting of norms
- Experience journeys now focus on No Plastic, Diversity, Responsible AI and more.